Effective Date: 02/26/2026
Who we are
Our website address is: https://www.riverretreatlodge.com.
Privacy Policy
River Retreat Lodge, Inc. (“River Retreat Lodge,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our services.
This policy applies to information collected through our website and reservation systems. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
- Name
- Email address
- Mailing address
- Phone number
- Reservation details
- Payment information
- Account login information (if applicable)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referring website
This information is used for website analytics, security monitoring, and improving user experience.
2. How We Use Your Information
We use personal information to:
•Process and manage reservations
•Fulfill purchases and services
•Communicate booking confirmations and updates
•Provide customer support
•Improve website performance
•Send marketing communications (if you opt in)
•Protect against fraud or misuse
•Comply with legal obligations
We do not sell your personal information.
3. Payment Processing
Payment transactions are processed through secure, PCI-compliant third-party payment providers.
We do not store full credit card numbers on our servers.
4. Marketing & Communications
If you subscribe to our newsletter or provide your email, we may send promotional or informational communications.
You may unsubscribe at any time by using the link in the email or contacting us directly.
Transactional emails related to reservations will continue as necessary to fulfill services.
5. Cookies & Analytics
Our website uses cookies and similar technologies to:
- Improve website functionality
- Analyze traffic patterns
- Enhance user experience
We may use third-party analytics services such as Google Analytics.
You may adjust your browser settings to decline cookies; however, certain website features may not function properly.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill reservations
- Meet legal obligations
- Resolve disputes
- Enforce agreements
After the retention period expires, personal data is securely deleted.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent to marketing communications
California residents may request information regarding personal data disclosures as permitted under California law.
To exercise any privacy rights, please contact us using the information below.
8. International Visitors
While River Retreat Lodge primarily serves guests within the United States, we may process information of international visitors in accordance with applicable data protection laws.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no transmission over the internet can be guaranteed 100% secure.
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
12. Policy Updates
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the latest revision.
Continued use of our website constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
River Retreat Lodge, Inc.
PO Box 10
Irwin, ID 83428
United States
Email: reservations@riverretreatlodge.com
For information regarding property accessibility, please refer to our Accommodation Policies or contact us directly prior to booking.